The Dangers of a Communication-Strategy Disconnect

by Frank L. Williams Throughout my career as a public relations professional, I’ve adhered to a belief that effective communication flows from a solid strategy. Every communication activity should be designed, planned, and executed to help advance a larger business goal. Unfortunately, in far too many organizations, communication “programs” are anything but programs. They are…

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A Plan on a Shelf

by Frank L. Williams Does your business, association or non-profit organization have a well-thought-out strategic plan, communication strategy, or crisis communication plan sitting on a shelf collecting dust? Over the years I’ve been involved with organizations and worked with clients who fell into this trap. In some cases, they invested countless hours developing a well-thought-out…

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The Power of Social Engagement

by Frank L. Williams Earlier this month, my wife and I attended the largest promotional products trade show in the world, the Promotional Products Association International (PPAI) Expo in Las Vegas. We were there to gain ideas for how to grow Pioneer Specialties, our promotional products business and a sister company to Pioneer Strategies. Additionally,…

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Take 2023 by the Horns

by Frank L. Williams I’ve often heard that time passes faster as you get older. If 2022 is an indicator, this statement is indisputably true. It’s hard for me to fathom that 2023 is only a few days away. The passage of time from one year to the next is a time of reflection for…

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The Value of Patience

by Frank L. Williams Patience is one of the foundational keys to success in public relations, branding, networking, and countless other areas. However, we live in a “show me the quick-fix” world in which nearly everyone wants instant results from processes that naturally take time. Many years ago, one of my clients decided to purchase…

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Eight Presentation Killers and How to Avoid Them

by Frank L. Williams During the course of my work on various boards and committees, I am on the receiving end of a wide range of presentations. Some presentations are engaging, informative, and even entertaining. Others are mind-numbingly boring or painful to sit through. I’ve observed a number of common mistakes that tend to torpedo…

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Get Out of Your Echo Chamber

by Frank L. Williams Oxford Languages defines an “echo chamber” as “an environment in which a person encounters only beliefs or opinions that coincide with their own, so that their existing views are reinforced and alternative ideas are not considered.” Dictionary.com offers a similar definition: “an environment in which the same opinions are repeatedly voiced…

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Beware a Design with No Plan

by Frank L. Williams In the early- to mid-2000s, I was approached by a soon-to-be entrepreneur who wanted a marketing communication plan for his new business. When we came to terms, he had already engaged a designer to create his website, but they had not yet started work. I advised this aspiring entrepreneur to hit…

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