There is No PR Silver Bullet

by Frank L. Williams We live in a society that demands instant gratification, often seeking it where it simply does not exist. In The 7 Habits of Highly Effective People, Stephen Covey tells the story of a farmer whose goose laid a golden egg each day. The farmer got impatient and decided to speed up…

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Connecting Communication with Strategy

by Frank L. Williams Throughout my career as a public relations professional, I’ve adhered to a belief that effective communication flows from a solid strategy. Every communication activity should be designed, planned, and executed to help advance a larger business goal. Unfortunately, in far too many organizations, communication “programs” are anything but programs. They are…

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A Plan on a Shelf

by Frank L. Williams Does your business, association or non-profit organization have a well-thought-out strategic plan, communication strategy, or crisis communication plan sitting on a shelf collecting dust? Over the years I’ve been involved with organizations and worked with clients who fell into this trap. In some cases, they invested countless hours developing a well-thought-out…

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Beware a Design with No Plan

by Frank L. Williams In the early- to mid-2000s, I was approached by a soon-to-be entrepreneur who wanted a marketing communication plan for his new business. When we came to terms, he had already engaged a designer to create his website, but they had not yet started work. I advised this aspiring entrepreneur to hit…

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What’s Your Communication “Why”?

by Frank Williams Over the years, I’ve heard clients make resolute statements like “We need to do more press releases,” “We need to get more media coverage,” “We need to attend this event,” or, more in recent years, “We need to do more on social media.” When I hear such a statement, my first question…

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What Comes First: the Pie, or the Slice?

by Frank Williams The idea that your communication activities should be driven by a well-thought-out strategy designed to help achieve your overall business goals is a core underpinning of our philosophy at Pioneer Strategies. Every communication activity should move you closer to your vision and goals. With this philosophy as a guiding principle, we work…

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Build Your Reputation Before You Need It

by Frank L. Williams At its heart, public relations is about building and maintaining relationships with key publics. Relationships that stand the test of time are rooted in trust. Trustworthiness and credibility are joined at the hip. Credibility can be defined as the quality of being trusted and believed in or the quality of being convincing or believable. If you lack credibility,…

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